Privacy Policy

This privacy policy explains how Lucas Rodriguez Cervera collects, uses, and protects your personal data when you use our website.

What Data Do We Collect?

Lucas Rodriguez Cervera collects the following data:

  • Personal identification information (e.g., name, email address, phone number)
  • Browser data and IP addresses (collected via cookies)
  • Feedback or survey responses
  • Order and account-related data
  • Usage data collected through cookies and tracking technologies (e.g., website browsing habits)

How Do We Collect Your Data?

You directly provide Lucas Rodriguez Cervera with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey, provide feedback via email, or interact with our message boards.
  • Use or view our website via your browser’s cookies.

We also collect data indirectly from the following sources:

  • Analytics providers such as Google Analytics.
  • Social media platforms when interacting with us (e.g., Facebook, Twitter).

How Will We Use Your Data?

Lucas Rodriguez Cervera collects your data for the following purposes:

  • To process your order and manage your account.
  • To email you with special offers on other products and services we think you might like (based on your consent).
  • To request feedback about your experience with our products or services.

When we process your order, we may share your data with credit reference agencies to prevent fraudulent purchases.

Legal Bases for Processing Data

Lucas Rodriguez Cervera processes personal data based on the following legal grounds:

  • Consent: For sending marketing communications or special offers.
  • Contract: To process your order and manage your account.
  • Legitimate Interests: To improve services and enhance user experience unless your rights override our interests.
  • Legal Obligation: To comply with legal or regulatory obligations.

How Do We Store Your Data?

Lucas Rodriguez Cervera securely stores your data using Google Drive, which implements encryption and other security measures to protect your information.

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After that, we will securely delete or anonymize your data. The retention period will vary depending on the type of data:

  • Account and transaction data: Retained for the duration of your account plus up to 7 years to comply with legal obligations (e.g., tax records).
  • Marketing data: Retained until you opt out of marketing communications.

Marketing

Lucas Rodriguez Cervera may send you information about products and services that we think you might like, provided you have given your consent.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our marketing emails.
  • Sending an email to lucas@lucascervera.com requesting to stop receiving marketing materials.

What Are Your Data Protection Rights?

Lucas Rodriguez Cervera wants to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You can request the deletion of your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You can object to us processing your personal data, under certain conditions.
  • The right to data portability: You can request that we transfer your data to another organization or directly to you.

To exercise any of these rights, please contact us at:
Email: lucas@lucascervera.com
We will respond within one month of receiving your request.

Cookies and Tracking Technologies

Our website uses cookies to collect information about how you use our site. You can learn more about our cookie use and how to manage your preferences in our Cookie Policy.

Data Sharing and Transfers

Your data may be shared with trusted third parties such as payment processors, analytics services, and cloud hosting providers. We ensure that all third parties implement sufficient safeguards to protect your personal data.

If your data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or similar legal mechanisms to ensure your data is protected.

How Do We Protect Your Data?

We take data security seriously and implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, access control, and secure data storage practices.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from children, we will take steps to delete the information as soon as possible.

Changes to Our Privacy Policy

Lucas Rodriguez Cervera regularly reviews this privacy policy and places any updates on this web page. You will be notified of any significant changes via email or a prominent notice on our website. This privacy policy was last updated on January 27, 2026.

How to Contact Us

If you have any questions about this privacy policy, the data we hold about you, or would like to exercise one of your data protection rights, please contact us at:
Email: lucas@lucascervera.com

How to Contact the Appropriate Authority

If you feel that Lucas Rodriguez Cervera has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner’s Office or your local data protection authority.